Frequently Asked Questions
Everything you need to know about your daily brew.
How do I know my coffee is fresh?
We roast our beans in small batches daily and ship them within 24-48 hours of roasting. Each bag is stamped with a 'Roasted On' date so you can track its peak flavor profile.
What is the best way to store my Verve coffee?
To maintain freshness, store your coffee in a cool, dark place in an airtight container. Avoid the refrigerator or freezer, as moisture and odors can compromise the delicate flavor notes.
Do you offer a subscription service?
Yes! Our Verve Coffee Subscription allows you to choose your favorite blends or single-origin rotates, set your delivery frequency, and save 10% on every order.
What is your return policy for coffee beans?
As coffee is a perishable food item, we cannot accept returns on roasted coffee. However, if there is an issue with your order or you are unsatisfied, please contact our support team within 30 days.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. We also offer expedited shipping options at checkout if you need your caffeine fix sooner.
Are your coffee beans ethically sourced?
Absolutely. Through our Farmlevel Initiative, we pull back the curtain on the supply chain, paying premiums directly to farmers that exceed Fair Trade standards to ensure sustainability and quality.